Privacy Policy for specialistsgift.com

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our website specialistsgift.com. We are committed to maintaining your privacy and ensuring that your personal information is processed in compliance with applicable data protection laws.

By accessing or using specialistsgift.com, you agree to the collection and use of your information in accordance with this Policy.

Information We Collect

We collect personal information that you voluntarily provide when you:

Create or update an account.
Browse or use features of the website.
Place an order or add products to your account.
Sign up for newsletters or marketing communications.
Contact customer support.

This information may include, but is not limited to:

Name and username.
Account credentials.
Contact details.
Order history.
Preferences and browsing behaviour.
Technical information such as your device and browser type.

We also collect non‑personal information automatically when you use our site, such as IP addresses, device identifiers, and aggregated site usage data.

How We Use Your Information

We use the information we collect for the following purposes:

To administer your account and process orders.
To personalize your experience on specialistsgift.com.
To improve our website and services.
To send you updates about our products and marketing communications with your consent.
To fulfil customer service requests.
To comply with legal obligations.

We may also use aggregated information for analytics, research, and to enhance website functionality.

Legal Basis for Processing

When required by applicable law, we rely on one or more of the following legal bases to process your personal data:

Your consent, where you have agreed to receive newsletters or communications.
Performance of a contract when you make a purchase or create an account.
Legitimate interests in managing, improving, and securing our services.
Compliance with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise you when you visit specialistsgift.com. Cookies help us:

Remember your preferences.
Understand how you use our website.
Improve site performance.
Provide tailored content and advertising.

You can manage or disable cookies through your browser settings; however, some features of the site may not function if cookies are disabled.

We may share your personal information with trusted third‑party service providers who support our website operations, such as payment processors, delivery partners, analytics platforms, and marketing platforms. These parties are contractually obligated to protect your information and may only use it to provide the services we request.

We do not sell your personal data to third parties for marketing purposes.

Marketing Communications

We will only send you marketing communications if you have expressly opted in to receive them. You may unsubscribe at any time by updating your preferences or using the unsubscribe link provided in any marketing email.

Data Security

We implement technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure protocols, and access controls.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing.
Withdraw consent at any time where processing was based on your consent.

Requests can be made through your account settings or by contacting our support teams via the channels provided on the site specialistsgift.com.

Retention of Personal Data

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Policy and as permitted by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be reflected on specialistsgift.com with a revised effective date.

Contact and Support Information

If you have any questions about this Privacy Policy or how your information is handled on specialistsgift.com, please refer to the support and contact options available on the site.